Can I manage multiple MyOperator accounts at the same time? How do I switch or monitor them side-by-side?

⚡Quick answer -

Yes. You can:

Link two or more accounts to the same e-mail and switch with one click in the web dashboard or mobile app, or
Keep separate sessions open (e.g., Chrome Profile A + Chrome Profile B, or Chrome + Firefox) to watch dashboards simultaneously.

If you’d rather keep just one account, you can achieve isolation with roles/permissions instead of running multiple accounts.

When should I use this guide?

Use it if you:

own several brands/business units,
are an agency/BPO serving multiple clients, or
need to compare real-time stats from two dashboards at once.

📕Table of Contents

1 — When multiple accounts make sense

Distinct brands with different IVRs, billing, or data-retention rules.
Agency/BPO handling separate client environments.
Compliance needs—each subsidiary must isolate users, numbers, or recordings.

2 — Prerequisites & eligibility

Requirement	Notes
Two + active MyOperator accounts	Trial or paid
Admin role in each account	Needed for switching
Same e-mail (for fast switching)	Ask Support to "link" if accounts were created with different e-mails

Watch the video walkthrough

3 — Switch accounts on the web dashboard

Login to MyOperator pane

Click your profile avatar

Choose Switch Account.

Switch account

Click the desired account—dashboard reloads in ≤ 2s.

Click the target account to switch instantly

4 — Use multiple accounts simultaneously (web)

Option	How-to	Best for
Different browsers	Open Account A in Chrome, Account B in Firefox	Native separation
Chrome Profiles	Chrome → Profile menu → "Add" → log in	Same browser, separate cookies
Incognito / Private windows	Ctrl + Shift + N	Quick, no new profile
Pinned tabs	Right-click tab → Pin & rename	Fast visual cue

5 — Switch accounts in the mobile app

Open the app → tap Accounts on the home screen.
Tap the account name to switch instantly—each account loads its own logs, users, IVR, and alerts.

6 — Alternative: roles & permissions inside one account

If you only want different teams to see different pages:

Dashboard → Settings → Users → Add user.
Choose a Role (Agent, Supervisor, Admin).
Save—role restrictions hide modules the user shouldn’t access.

7 — Success checklist

✓ Account list appears under Switch Account / mobile Accounts tab.
✓ Switching reloads the correct IVR, users, and call logs.
✓ Separate browser sessions stay logged in and update live stats.

8 — Flip-side limits & security tips

Limit/risk	Impact	Mitigation
Accounts not linked	Can’t 1-click switch	Ask Support to link IDs
Browser single-session	Same profile → last login wins	Use separate profiles/incognito
SSO auto-switch	Google/M365 may reuse the last token	Open 2nd profile/browser
Password reuse	Security risk	Unique password + MFA per login
Notifications/report exports	Per account	Export each, then merge offline

9 — Troubleshooting matrix

Symptom	Likely cause	Fix
Another account is missing in the menu	Not linked to email	E-mail Support with Org IDs
Logged out of the first tab after opening the second tab	Same browser session	Use Chrome Profile or a different browser
SSO keeps redirecting to the wrong account	Cached token	Incognito + separate Google profile
Reports combine data	Download CSV from each account; merge in Sheets

Escalate: Help → Chat or email support@myoperator.com with both Org IDs & login e-mail.

How do I link an existing account to my e-mail for quick switching?
Can I view dashboards from two brands without logging out?
When should I create a new account vs. use roles and permissions?

Keywords - multiple MyOperator accounts, switch account, simultaneous dashboards, agency multi-client, chrome profile, link account IDs

Updated on: 01/12/2025