> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://myoperator.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Can I manage multiple MyOperator accounts at the same time? How do I switch or monitor them side-by-side? ⚡Quick answer - Yes. You can: 1. Link two or more accounts to the same e-mail and switch with one click in the web dashboard or mobile app, or 2. Keep separate sessions open (e.g., Chrome Profile A + Chrome Profile B, or Chrome + Firefox) to watch dashboards simultaneously. If you’d rather keep just one account, you can achieve isolation with roles/permissions instead of running multiple accounts. ## When should I use this guide? Use it if you: * own several brands/business units, * are an agency/BPO serving multiple clients, or * need to compare real-time stats from two dashboards at once. --- ## 📕Table of Contents 1. [When multiple accounts make sense](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#bvc3zh8K1Bia) 2. [Prerequisites & eligibility](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#FST7PimdJzvv) 3. [Watch the video walkthrough](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#FpnQbHur5L5V) 4. [Switch accounts on the web dashboard](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#FpnQbHur5L5V) 5. [Use multiple accounts simultaneously (web)](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#POhv8tRnfC3j) 6. [Switch accounts in the mobile app](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wkCEmhJ7Alj7) 7. [Alternative: roles & permissions inside a single account](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#vwtlGuTN65rP) 8. [Success checklist](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#BRleOcru1tPt) 9. [Flip-side limits & security tips](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#5T6mtHdPlZNr) 10. [Troubleshooting matrix](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#bzF7FnaXFSLd) 11. [Related Articles](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#BVJ91RjpR3Px) --- ## 1 — When multiple accounts make sense * Distinct brands with different IVRs, billing, or data-retention rules. * Agency/BPO handling separate client environments. * Compliance needs—each subsidiary must isolate users, numbers, or recordings. Back to top ⬆️ --- ## 2 — Prerequisites & eligibility | Requirement | Notes | | --- | --- | | Two + active MyOperator accounts | Trial or paid | | Admin role in each account | Needed for switching | | Same e-mail (for fast switching) | Ask Support to "link" if accounts were created with different e-mails | [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## Watch the video walkthrough --- ## 3 — Switch accounts on the web dashboard 1. Log in → click your profile avatar (top-right). ![](https://content.api.getguru.com/files/view/8464dd59-8b14-4788-b05e-e6fb1d3973cb) _Login to MyOperator pane_ ![](https://content.api.getguru.com/files/view/7521294c-5116-43b0-bfb8-cf8524100d6e) _Click your profile avatar_ 2. Choose Switch Account. ![](https://content.api.getguru.com/files/view/64b6e02f-3bee-4393-82d0-78342c49e878) _Switch account_ 3. Click the desired account—dashboard reloads in ≤ 2s. ![](https://content.api.getguru.com/files/view/bb5ba79f-1e77-43e4-8dd0-3e2060c6d387) _Click the target account to switch instantly_ [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## 4 — Use multiple accounts simultaneously (web) | Option | How-to | Best for | | --- | --- | --- | | Different browsers | Open Account A in Chrome, Account B in Firefox | Native separation | | Chrome Profiles | Chrome → Profile menu → "Add" → log in | Same browser, separate cookies | | Incognito / Private windows | Ctrl + Shift + N | Quick, no new profile | | Pinned tabs | Right-click tab → Pin & rename | Fast visual cue | [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## 5 — Switch accounts in the mobile app 1. Open the app → tap Accounts on the home screen. 2. Tap the account name to switch instantly—each account loads its own logs, users, IVR, and alerts. --- ## 6 — Alternative: roles & permissions inside one account If you only want different teams to see different pages: 1. Dashboard → Settings → Users → Add user. 2. Choose a Role (Agent, Supervisor, Admin). 3. Save—role restrictions hide modules the user shouldn’t access. [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## 7 — Success checklist * ✓ Account list appears under Switch Account / mobile Accounts tab. * ✓ Switching reloads the correct IVR, users, and call logs. * ✓ Separate browser sessions stay logged in and update live stats. [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## 8 — Flip-side limits & security tips | Limit/risk | Impact | Mitigation | | --- | --- | --- | | Accounts not linked | Can’t 1-click switch | Ask Support to link IDs | | Browser single-session | Same profile → last login wins | Use separate profiles/incognito | | SSO auto-switch | Google/M365 may reuse the last token | Open 2nd profile/browser | | Password reuse | Security risk | Unique password + MFA per login | | Notifications/report exports | Per account | Export each, then merge offline | [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## 9 — Troubleshooting matrix | Symptom | Likely cause | Fix | | --- | --- | --- | | Another account is missing in the menu | Not linked to email | E-mail Support with Org IDs | | Logged out of the first tab after opening the second tab | Same browser session | Use Chrome Profile or a different browser | | SSO keeps redirecting to the wrong account | Cached token | Incognito + separate Google profile | | Reports combine data | Download CSV from each account; merge in Sheets | | Escalate: Help → Chat or email [support@myoperator.com](mailto:support@myoperator.com) with both Org IDs & login e-mail. [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- ## 10 — Related Articles * How do I link an existing account to my e-mail for quick switching? * Can I view dashboards from two brands without logging out? * When should I create a new account vs. use roles and permissions? [Back to top ⬆️](https://app.getguru.com/card/cgXjxoKi/Can-I-have-multiple-accounts-in-MyOperator-How-do-I-use-them-simultaneously#wgmsfC8XVH8g) --- Keywords - multiple MyOperator accounts, switch account, simultaneous dashboards, agency multi-client, chrome profile, link account IDs