Articles on: MyOperator

Can I use the same template in multiple WhatsApp accounts?

Can I use the same template in multiple WhatsApp accounts?


No. Each WhatsApp message template is tied to a specific WhatsApp Business Account (WABA). Templates are not shared across multiple accounts, even within the same Meta Business Manager.



Why this limitation exists


  • Templates are stored and reviewed per WABA ID
  • Meta applies policies and rate limits based on the originating account
  • This ensures auditability, localization, and compliance on a per-business basis



What you can do instead


If you need the same template on multiple accounts:


  1. Log in to each WABA separately via MyOperator or your BSP portal
  2. Recreate the template manually in each account
  3. Use the same name and content if allowed, or adjust slightly for uniqueness



Tip : Use a naming convention to simplify cross-account management.


  • order_confirm_storeA
  • order_confirm_storeB


This avoids confusion and ensures template traceability.




Updated on: 21/09/2025