How do I add, edit, reorder, or remove buttons in the MyOperator WhatsApp template builder?
Quick answer
In the MyOperator template builder, buttons are fully editable until you submit the template for approval (done by Meta). You can:
- Remove buttons
- Change their order
- Edit their type or label
- Toggle the entire button section on or off
To remove a button
- Hover over the button you want to delete
- Click the trash icon or the remove link next to it
- The button will disappear from both the editor and the preview
To reorder buttons
- Use the drag-and-drop handle (☰) on the left of each button
- Rearranging works for both:
- Quick Reply buttons (up to 3)
- Call-to-Action buttons (Phone/URL, up to 2)
To edit a button
- Click directly on the button label
- Update the text, phone number, or URL
- The real-time preview will update accordingly
To remove all buttons
- Scroll to the Buttons section header
- Toggle the button switch to OFF
- All added buttons will be cleared
Follow WhatsApp rules:
- Don’t mix button types (e.g., Quick Reply + URL = ❌)
- Keep total buttons within limit (max 3)
- Use the preview to verify the layout before submitting
Updated on: 09/01/2026