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How can I contact the Facebook Team for Business Verification Issues?

⚡ Quick answer -


If you’re experiencing problems with Meta Business Verification (such as rejected documents, missing options, or delayed approvals), you can reach Meta’s support team directly through Business Manager.



Steps to Contact Meta Support for Business Verification


  1. Log in to Meta Business Manager.


  1. Go to Business Settings > Security Centre.


  1. If your business is unverified, you’ll see a Start Verification or Check Status button.


  1. If verification has been submitted but issues remain:
  • Scroll to the Help/Support section.
  • Click Contact Support or Get Help (option appears only for eligible accounts).


  1. You’ll be redirected to:
  • Meta Support Inbox (to view replies and updates), OR
  • Meta Business Help Centre, where you can:
    • Start a live chat
    • Submit a support ticket
    • Track the status of open requests


Warning

Only Business Manager admins can raise support requests.



Common Business Verification Issues


  • “Start Verification” option missing → Your account may not yet be eligible.
  • Document mismatch → Ensure uploaded documents match your legal business details exactly.
  • Delayed responses → Processing times vary; check your Meta Support Inbox for updates.



What You Can Expect


  • Official assistance from Meta’s support team.
  • Ability to open, track, and resolve support tickets.
  • Faster resolution when correct and complete documents are submitted.



Need Help?


Go to the Meta Business Help Center or check your Meta Support Inbox inside Business Manager for live assistance.

Updated on: 26/11/2025