> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://myoperator.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How can I know the call rates and plans of MyOperator? ⚡ Quick answer * View live plan pricing and per-unit call/message rates at [https://myoperator.com/pricing](https://myoperator.com/pricing) or inside your Dashboard (Billing → Plan & Usage). * All plans—Compact, Sedan, SUV, and Enterprise—are billed annually in one lump sum. MyOperator does not offer in-house instalments, but you may convert the charge to EMI through your own bank or a business-loan wallet. ## When should I use this guide? Read on if you need to: * Compare plan options and rate cards, or * Understand every payment and EMI workaround available before purchasing, renewing, or upgrading a MyOperator subscription. --- ## 1. Plan and rate overview (website) 1. Go to [https://myoperator.com/pricing](https://myoperator.com/pricing). 2. You’ll see four base plans: * Compact * Sedan * SUV * Enterprise (custom) 3. Each plan card lists: * Annual rental (billed up-front) * User limit & channel allocation * Included call/WhatsApp/SMS features * Available add-ons --- ## 2. How many users are included in each plan? The number of users included in each plan varies by the specific plan. Included users by plan: * Compact: up to 3 users * Sedan: up to 10 users * SUV: up to 10 users * Enterprise: Unlimited users For user-based plans in MyOperator, the rental increases with each additional user, and features like channel lines and pro licenses also increase accordingly. For example, a 3-user plan upgraded to 5 users would include 5 users, 5 channel lines, and 5 pro licenses. These user limits are tied to the subscription plan and can be increased by upgrading the plan or managing user slots. --- ## 3. Detailed per-unit charges * Voice Calling * Incoming call charges (plan-specific) * Outgoing & transactional per-minute rates * Additional channel pricing * WhatsApp Messaging * Marketing, utility, service, and authentication (OTP) rates * SMS * After-call SMS charges * Transactional SMS charges (if enabled) --- ## 4. How to check rates inside your Dashboard Path: Dashboard → Billing → Plan Here you can verify: * Your current plan and annual rental * Active add-ons * Actual per-minute / per-message rates applied to your account * Monthly usage consumption * Extra user or channel costs ![Different plans with their rates](https://content.api.getguru.com/files/view/d7307cb2-ce41-46b6-862f-2a25e6bce709) --- ## 5. Custom and enterprise pricing | Scenario | Who to contact | What you'll receive | |----------------------------------------|-----------------------|-------------------------------------| | Shorter billing cycle (e.g., 6 months) | Account Manager | Discount sheet + approval email | | Extra users or channels | Account Manager | Revised rate card | | High-volume WhatsApp bundles | Solutions Consultant | Tiered price slabs | | Enterprise (SLA-based) setup | Solutions Consultant | Custom proposal + pricing sheet | --- ## 6. Are there any plans for three months billing cycle? * All MyOperator plans (Compact, Sedan, SUV, Enterprise) are billed annually—one upfront payment for 12 months. * A 3-month (quarterly) cycle is not offered. * A 6-month cycle may be arranged only through your Account Manager, subject to approval. * Any non-standard billing cycle or instalment request must go through your Account Manager or Support. --- ## 7. Accepted payment methods | Payment method | How to use it | |--------------------------|-------------------------------------------------| | Self-service | Dashboard → Billing → Pay Now | | VAN (Virtual Account Number) | Transfer funds; amount auto-settles | | Auto-settlement link | Via BAN, registered number, or anonymous link | | Bank transfer | Bank details shared by your Point of Contact | --- ## 8. Instalment workarounds | Workaround | How it works | Caveat | |-----------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------| | Bank EMI conversion | Pay by credit card, then convert to 3/6/9/12-month EMI in your bank's portal/app | Interest or processing fee charged by your bank | | Business-loan wallets (e.g., RazorpayX, ZestMoney, LazyPay Business) | Use their virtual card at checkout for instant credit | Approval is subject to your credit profile | | Internal corporate split PO | Multiple cost-centre approvals inside your company, but one consolidated payment to MyOperator | Procurement delays can risk plan expiry if payment is late | --- ## 9. Step-by-step: complete your payment 1. Log in to the MyOperator Dashboard. 2. Navigate to Billing → Plans. 3. Click Proceed to Pay (taxes auto-applied based on region). 4. Select a payment method (see section 7). 5. Complete the secure payment-gateway flow. 6. Look for the on-screen “Payment Successful” message. 7. A PDF invoice will be emailed within 24 hours. --- ## 10. When this info may not apply * If you received a promotional or one-off quote from Sales, always rely on the emailed rate card—website rates may differ. * Suspended or KYC-pending accounts cannot view or change billing until verification is complete. --- ## 11. Need Help? * Live Chat: Dashboard → ❓ Help (Available 24×5) * Email: support@myoperator.com * Phone: +91 81029 81029 --- Keywords: MyOperator pricing, MyOperator call rates, MyOperator plans, MyOperator instalments, MyOperator EMI, MyOperator payment methods