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How can I schedule a campaign for a later time?

Schedule a Campaign


Instead of sending a campaign instantly, you can schedule it for a specific date and time. This helps you align delivery with customer behavior (e.g., working hours, promotions, events) and ensures better engagement without manual effort.



⚡ Send Now vs. Schedule for Later


Option

When to Use

Benefit

Limitation

Send Now

Urgent alerts, last-minute updates

Immediate delivery

No control over timing

Schedule Later

Campaigns tied to events, regional timings

Optimized engagement, hands-free send

Requires advance planning



🧭 Steps to Schedule a Campaign


  1. Create your campaign → Fill in required fields (template, audience, etc.).
  2. Proceed to Review & Schedule.
  3. Under "When should we send this campaign?", choose Later (instead of Send Now).
  4. Pick a date and time → Select from the calendar and time picker.
  5. Click Schedule Campaign to confirm.



✅ What Happens After Scheduling


  • A success message will confirm the scheduled time (e.g., "Campaign ‘Summer Promo’ is scheduled to send on July 31, 2025 at 10:00 AM.").
  • The campaign appears in the Campaign Listing Page with status Scheduled.
  • You can cancel up to 5 minutes before the scheduled send.



⚠️ Edge Cases & Limits


  • You cannot pick a past time/date (button disabled).
  • Campaigns set within 5 minutes may run immediately.
  • Scheduling uses your account’s default timezone — verify if operating across regions.



💡 Best Practices


  • Test first → Run a small batch immediately, then schedule the main campaign.
  • Plan timezone-friendly sends → Avoid late nights or off-hours for your audience.
  • Always re-check credits → Ensure you have enough balance before the scheduled time.
  • Name clearly → Use descriptive names (e.g., July_Renewal_Batch1) for easy tracking.

Updated on: 23/09/2025