> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://myoperator.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I change the Super Admin’s name, email, or phone number on the MyOperator panel?

# Update Super Admin (Owner) details

| Tip
Quick answer: Go to Manage → Users, open the … (three-dot) menu next to the Super Admin (Owner), click Edit, update the fields, and click Save. If you changed the email, the new address must verify the link sent.

## When should I use this guide?

Follow these steps when the current Super Admin’s (Owner) contact info is wrong or has changed, and you need audit logs, notifications, and login credentials to reflect the new details.

---

## 1. Prerequisites & permissions

* You are signed in as an Organisation Owner with “Edit Super Admin” permission.
* You can open Manage → Users

---

## 2. Update Super Admin details (web app)

1. In the left nav, click Manage → Users.
  
  ![](https://content.api.getguru.com/files/view/dbbd7166-82ba-40b3-93e0-43460ea74d1d)
  
  _Alt text: Manage → Users_

2. Find the user with the Super Admin (Owner) badge (use the search bar if needed).
  
  ![](https://content.api.getguru.com/files/view/b59d3a61-e42c-48e7-8ea2-26da8e2b91d7)
  
  _Alt text: Edit the fields you need_

3. Click the … (three-dot) menu on that row and select Edit.
4. Update the fields you need:
   1. Name (e.g., Jamie K. Lee)
   2. Work email
   3. Phone (e.g., +1 415 555 0199)
5. Click Save.
6. If you changed the email, ask the Super Admin (Owner) to click the verification link sent to the new address.

---

## 3. Update Super Admin details (mobile browser)

1. Sign in, open the main menu, and tap Manage.
2. Tap Users.
3. Locate the Super Admin (Owner), tap the ⋯ menu, then Edit.
4. Update the required fields and tap Save.
5. Complete email verification if prompted.

|| Info
Expected result: A success banner appears, the profile shows the new values, and—if the email has changed—the status displays Pending verification until it is confirmed.

---

## 4. When you CANNOT edit the Super Admin (Owner)

||| Warning
No …/Edit option – Your role lacks the “Edit Super Admin” (Owner) permission. Sign in as a Super Admin (Owner) or request permission from an Owner.

---

## 5. Troubleshooting

Q: 2FA fails after changing the email.

A: The Super Admin must re-enrol 2FA. An Owner can reset 2FA from the same … → Edit dialog.

---

Keywords: change Super Admin email, edit Super Admin profile, update owner details, manage users