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How do I connect my Facebook Business Manager (FBM) account to MyOperator?

Connect Facebook Business Manager (FBM) to MyOperator for WhatsApp Business API


Tip

Connect FBM from the MyOperator panel under WhatsApp → Accounts → Apply for WhatsApp Business API, then sign in via FBM login details, select or create a WhatsApp Business Account (WABA), complete business details, and submit for Meta review (≈ 1 hour).


When should I use this guide?


Follow these steps the first time you link a Facebook Business Manager to MyOperator so you can provision a WhatsApp number and start sending messages through the WhatsApp Business API.



1. Prerequisites


  • You must be an Admin inside the target Facebook Business Manager (FBM).
  • A business phone number that is not registered on any WhatsApp or WhatsApp Business.
  • Business website or social media page



Alt text: Apply for WhatsApp Business API



2. Step-by-step connection flow


  1. Log in to MyOperator.
  2. From the left menu, select WhatsApp → Accounts.
  3. Click Apply for WhatsApp Business API.
  4. When prompted, sign in with your FBM credentials.



Alt text: Login to your Facebook account


  1. Fill in required business details:


    1. Business Name
    2. Website or Social Profile
    3. Phone Number (with no existing WhatsApp or WhatsApp Business)



Alt text: Fill in the required business details


  1. In the next step, select the WhatsApp account or create a new account.



  1. Click Submit to send the request to Meta for review (average ≈ 1 hour).



3. What happens after Meta approval


  • Your account is approved along with your display name.
  • In the next step, phone number verification is done. You can select your own number (no existing WhatsApp), or you can choose a MyOperator number as well.
  • MyOperator automatically provisions API access.
  • You can create message templates and handle incoming chats inside the MyOperator panel only after your number is verified and your account status is "Live".




4. Common issues & fixes


Problem

How to resolve

Number already linked to another WhatsApp profile

Delete the existing account, then restart the connection flow.

Missing FBM permissions

Ensure you are in an Admin role inside FBM before retrying.

Approval delay > 2 hours

Re-check business details (name, website, documents) and resubmit.



5. Need help?


Contact MyOperator Support with your Business Manager ID for onboarding assistance or troubleshooting.

Updated on: 09/01/2026