Articles on: MyOperator

How do I export a complete list of users from MyOperator?

Quick answer

Use Reports → Export → Users to download a CSV of all users in your account. You can filter by role, department, or date added before exporting.



Prerequisites

  • You’re signed in to MyOperator with a role that has Reports/Export access (often Admin or equivalent). If you don’t see Reports or Export, contact an account admin to grant access.
  • A modern browser (Chrome, Edge, Firefox, or Safari).
  • Optional: Know which attributes you want to filter by (e.g., Department, Role, Date added).



Steps to export the user list


Option A: From the Reports section

  1. Log in to your MyOperator panel: myoperator.com
  2. In the left navigation, click Reports.
  3. Click Export.
  4. In Data type, choose Users.
  5. (Optional) Apply filters to refine the list (e.g., Department, Role, Date added).
  6. Click Export. Your CSV file begins downloading to your device.


Tip

Open the CSV with Excel, Google Sheets, or any spreadsheet tool.



Caption: Access Users by going to Reports and then Export.


Option B — Export from Users (alternate path)

  1. Go to Manage → Users.
  2. Click Print above to get the list of Users as a PDF.




What you’ll get (CSV details)

  • File format: CSV (comma-separated), UTF-8 encoding.
  • Typical columns (may vary by account settings): Name, Email, Phone, Role, Department, Status, Date added.
  • Sample header row:


name,email,phone,role,department,status,date_added



Troubleshooting

  • Can’t see Reports/Export → You likely lack permissions. Ask an Admin to grant Reports/Export access.
  • Export is greyed out → No users match the current filters, or you lack access. Clear filters or request access.
  • File didn’t download → Disable pop-up blockers, retry, or try another browser; confirm your network allows downloads.
  • Very large accounts → Exports can be big. Use narrower date/department filters, then export multiple smaller files.
  • CSV looks empty/incorrect → Open in a spreadsheet via File → Import and set delimiter to comma; check that the correct sheet/tab opened.

Updated on: 01/12/2025