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# How do I find out if Meta has rejected my WhatsApp Business Account (WABA) application in MyOperator?

# ⚡ Quick answer

If Meta rejects your WhatsApp Business Account (WABA) application, you’ll see a “Rejected” status beside the account in your MyOperator dashboard.

|| Info
Meta makes the final approval decision — MyOperator only reflects the status and helps you reapply or appeal.

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## Where to Check the Status

1. Log in to your MyOperator panel → [in.app.myoperator.com](https://in.app.myoperator.com/)
2. Navigate to WhatsApp → Accounts in the left navigation bar
3. Under WhatsApp Accounts, look for your account status label:

* ✅ Approved
* ⏳ Pending
* ❌ Rejected

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## Common Reasons for Rejection & How to Fix

| Reason for Rejection | How to Fix It |
| ---- |
| Business name doesn’t match documents | Update FBM documents (e.g., legal certificate, GST, website) to exactly match your submitted name |
| Invalid or inactive website/social profile | Provide an active, professional website or business-linked social media profile |
| Phone number already linked to another WhatsApp | Use a fresh number not tied to the WhatsApp Consumer or Business App |
| FBM verification is incomplete or incorrect | Complete verification in Facebook Business Manager with accurate business info |
| Prohibited industries (e.g., gambling, drugs) | WABA cannot be approved for restricted industries per Meta’s Commerce Policy |
| Generic or vague display name (e.g., “Shop123”) | Update the display name to reflect your registered brand/business name clearly |

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## What to Do If Rejected

* Log in to [Facebook Business Manager](https://business.facebook.com/) and correct any pending verification issues.
* Ensure all documents (license, GST, website) are up to date and consistent.
* Re-submit the application via MyOperator once fixed.
* If unsure, contact [support@myoperator.com](mailto:support@myoperator.com) for guidance on appeal or reapplication.

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## Appeal & Re-Submission Timeline

* Once corrections are made, you can resubmit immediately.
* Meta typically reviews appeals or resubmissions within 1–5 business days.
* You’ll receive updates via both the MyOperator dashboard and FBM notifications.

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| Tip
Before reapplying, check your FBM Business Info and Display Name against Meta’s [Commerce & Business Policies](https://www.facebook.com/policies/commerce). Fixing issues upfront increases your chances of fast approval.