How do I install and use the MyOperator Chrome Extension for click-to-call and live call notifications?
⚡ Quick answer — Install “MyOperator — Click to Call” from the Chrome Web Store, sign in with your MyOperator credentials, and you can:
- Click any detected phone number on a webpage to place a Webcall
- Receive real-time pop-up notifications for incoming calls in Chrome
When should I use this guide?
Use these steps when you:
- Need single-click calling inside a CRM or any website
- Don’t want to copy-paste numbers into a soft-phone
- Rely on live browser notifications, so you never miss a lead
- Work remotely and prefer web-based calling over a desk or mobile phone
1. Prerequisites & compatibility
- Google Chrome v100+ (Edge Chromium supported)
- Active internet + working microphone/headset
- MyOperator account with Webcall or Click-to-Call permission
- Outgoing calls to Indian numbers only (+91) unless you have an international account
2. Watch the video walkthrough
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3. Install the extension
- Open Chrome and visit https://chrome.google.com/webstore/detail/myoperator-click-to-call/hnlocbghekoeogmbhhphhpjldbipmnhd
- Click Add to Chrome → Add extension
- Pin it: click the Extensions icon → Pin MyOperator
4. Sign in & first-time setup
- Click the MyOperator icon in the toolbar
- Sign in with your MyOperator username/password
- When Chrome asks for microphone access, click Allow
5. Auto-detect & click-to-call workflow
As soon as you’re signed in, the extension scans every webpage for phone numbers (6–15 digits) and appends a green phone icon.
Click the 📞 icon → a Webcall window opens with the number pre-filled.
6. Place outgoing calls
- Fastest — click any 📞 icon beside a detected number, or
- Click the extension icon → enter a phone number → CALL
- Review past notes in the Webcall panel → press Call
- Speak via your headset; the call routes through your assigned DID
7. Receive incoming calls
When someone dials your MyOperator number:
- A Chrome notification pops up with the caller ID
- Click Answer → a web-call window opens so you can pick up
8. Settings & Configuration
Open Chrome → click the turquoise MyOperator icon → Settings.
Setting | Default | Purpose | Flip-side / Limitation |
|---|---|---|---|
Pause auto-detection | Off | Hide 📞 icons that the extension injects next to phone numbers. | If you pause detection, you must dial numbers manually in the Webcall window. |
Default country code | +91 | Prepends this code when you dial numbers that have no prefix. | Indian DIDs cannot place international calls; use an International account instead. |
Call-cancellation period | 0 s | “Undo” timer (0–30 s) before a click-to-call actually dials. | A value of 0 s means the call starts instantly—no safety net. |
Live-call notification | On | Chrome pop-ups for every incoming call. | Turning it off may cause missed calls if the Webcall window is not open. |
CRM link for customer history | Opens past call logs when you click inside Webcall. | Must contain the | |
Re-sync account | — | Pulls the latest agent permissions (Webcall ↔ Mobile) without reinstalling. | Use after an admin changes your access mode, or the extension may behave unpredictably. |
8.1 Pause auto-detection of phone numbers
This group of toggles controls where the extension should stop or resume injecting the green phone icon.
- Pause Plugin (global): Stops detection on all sites
- Pause for Domain: Blocks detection on an entire domain, e.g.
*.myoperator.com - Pause for this URL: Blocks detection on a single page only, e.g.
https://myoperator.com/contact-us
How it works:
- Disabled (default) ⇒ phone numbers are detected and a 📞 icon is added
- Enabled ⇒ icons disappear; you must dial numbers manually
8.2 Default country code of customer
- Pre-set to +91 for Webcall India
- Indian DIDs cannot make international outbound calls
8.3 Call-cancellation period
Allows you to abort an accidental click-to-call.
- Set a value between 0–30 seconds
- Click a 📞 icon beside any number; a toast countdown appears
- Click Cancel before the timer hits 0 to stop the call
Example: With 20 s selected, you have a 20-second grace period
8.4 Live-call notification
Keeps you informed even when the Webcall window is hidden.
- Prompt response — answer leads faster
- No missed calls — pop-ups appear above all tabs
- Enhanced productivity — you can work in other apps until a call arrives
8.5 CRM link to view customer details
Lets agents open past interactions for the current caller in one click.
Default template:
https://app.myoperator.com/logs?search={{phone}}
- Replace
{{phone}}with the placeholder your CRM accepts - Example for Zoho CRM:
https://crm.zoho.com/crm/org12345/Contacts/search/{{phone}}
If {{phone}} is missing, the link will do nothing.
8.6 Re-sync account
Use Re-sync whenever an admin switches your access mode:
- Open Settings → click Re-sync
- Wait for the success toast (“Permissions updated”)
- Refresh any CRM tab to apply the new mode
9. When does the extension NOT work?
- ❌ Extension is paused (plugin, domain, or URL)
- ❌ You’re signed out / session expired
- ❌ Browser mic permission is blocked
- ❌ Admin revoked your Webcall or Click-to-Call right
- ❌ Trying international calls from an Indian DID
- ❌ Chrome Incognito without “Allow in Incognito” permission
10. Troubleshooting
Issue | Quick fix |
|---|---|
No 📞 icons appear | Make sure the extension isn’t paused and you’re signed in |
Icon click does nothing | Disable the pop-up blocker for |
Can’t answer calls | Enable Live-call notification and allow Chrome notifications in the OS |
Audio problems | Check mic in |
Wrong country code | Update the default country code to +91 or as needed |
Keywords: MyOperator Chrome extension, click to call, live call notification, pause auto-detection, call cancellation timer, Webcall integration
Updated on: 09/01/2026