> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://myoperator.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do I install and use the MyOperator Chrome Extension for click-to-call and live call notifications? ⚡ Quick answer — Install “MyOperator — Click to Call” from the Chrome Web Store, sign in with your MyOperator credentials, and you can: * Click any detected phone number on a webpage to place a Webcall * Receive real-time pop-up notifications for incoming calls in Chrome ## When should I use this guide? Use these steps when you: * Need single-click calling inside a CRM or any website * Don’t want to copy-paste numbers into a soft-phone * Rely on live browser notifications, so you never miss a lead * Work remotely and prefer web-based calling over a desk or mobile phone --- ## 1. Prerequisites & compatibility * Google Chrome v100+ (Edge Chromium supported) * Active internet + working microphone/headset * MyOperator account with Webcall or Click-to-Call permission * Outgoing calls to Indian numbers only (+91) unless you have an international account --- ## 2. Watch the video walkthrough This is ${youtube}[Video walkthrough](XWolNXMFT18) --- ## 3. Install the extension 1. Open Chrome and visit [https://chrome.google.com/webstore/detail/myoperator-click-to-call/hnlocbghekoeogmbhhphhpjldbipmnhd](https://chrome.google.com/webstore/detail/myoperator-click-to-call/hnlocbghekoeogmbhhphhpjldbipmnhd) 2. Click Add to Chrome → Add extension 3. Pin it: click the Extensions icon → Pin MyOperator ![](https://content.api.getguru.com/files/view/e5b76a94-72a2-4ae1-ac9d-8d215661680b) --- ## 4. Sign in & first-time setup 1. Click the MyOperator icon in the toolbar 2. Sign in with your MyOperator username/password | Tip New user? Click Create account and follow the prompts. 3. When Chrome asks for microphone access, click Allow || Info Expected result: the extension badge turns green and shows “Signed in as ”. ![](https://content.api.getguru.com/files/view/3637466d-363c-4f60-ba57-bc916c53d91c) --- ## 5. Auto-detect & click-to-call workflow As soon as you’re signed in, the extension scans every webpage for phone numbers (6–15 digits) and appends a green phone icon. Click the 📞 icon → a Webcall window opens with the number pre-filled. ![](https://content.api.getguru.com/files/view/3cd3fe3a-50bb-48ab-b9b7-b7f1ece861c9) --- ## 6. Place outgoing calls 1. Fastest — click any 📞 icon beside a detected number, or 2. Click the extension icon → enter a phone number → CALL 3. Review past notes in the Webcall panel → press Call 4. Speak via your headset; the call routes through your assigned DID ![](https://content.api.getguru.com/files/view/31a051cf-a407-448c-bbcb-894292336100) ![](https://content.api.getguru.com/files/view/62f9c157-d506-458a-a9ef-b691d9507486) | Tip If you set a call-cancellation period (Section 8.3), a toast appears for 0–30 s so you can abort accidental dials. --- ## 7. Receive incoming calls When someone dials your MyOperator number: * A Chrome notification pops up with the caller ID * Click Answer → a web-call window opens so you can pick up ![](https://content.api.getguru.com/files/view/bacb0479-7777-4e72-aea2-c93261a831e2) || Info Example: Chrome pop-up showing incoming call from 858-898-9990 --- ## 8. Settings & Configuration Open Chrome → click the turquoise MyOperator icon → Settings. || Info All options below work in real time—no browser restart required. | Setting | Default | Purpose | Flip-side / Limitation | | --- | --- | --- | --- | | Pause auto-detection | Off | Hide 📞 icons that the extension injects next to phone numbers. | If you pause detection, you must dial numbers manually in the Webcall window. | | Default country code | +91 | Prepends this code when you dial numbers that have no prefix. | Indian DIDs cannot place international calls; use an International account instead. | | Call-cancellation period | 0 s | “Undo” timer (0–30 s) before a click-to-call actually dials. | A value of 0 s means the call starts instantly—no safety net. | | Live-call notification | On | Chrome pop-ups for every incoming call. | Turning it off may cause missed calls if the Webcall window is not open. | | CRM link for customer history | [https://app.myoperator.com/logs?search={{phone}}](https://app.myoperator.com/logs?search={{phone}}) | Opens past call logs when you click inside Webcall. | Must contain the `{{phone}}` placeholder; otherwise, the link will not work. | | Re-sync account | — | Pulls the latest agent permissions (Webcall ↔ Mobile) without reinstalling. | Use after an admin changes your access mode, or the extension may behave unpredictably. | ### 8.1 Pause auto-detection of phone numbers This group of toggles controls where the extension should stop or resume injecting the green phone icon. * Pause Plugin (global): Stops detection on all sites * Pause for Domain: Blocks detection on an entire domain, e.g. `*.myoperator.com` * Pause for this URL: Blocks detection on a single page only, e.g. `https://myoperator.com/contact-us` How it works: * Disabled (default) ⇒ phone numbers are detected and a 📞 icon is added * Enabled ⇒ icons disappear; you must dial numbers manually ![](https://content.api.getguru.com/files/view/c295c369-aa70-4d42-9b5d-2fd8f6e415c9) ![](https://content.api.getguru.com/files/view/8515fdb4-4f13-4cea-bf12-8a313e7471a4) || Info How to use “Pause for this URL” setting --- ### 8.2 Default country code of customer * Pre-set to +91 for Webcall India * Indian DIDs cannot make international outbound calls || Info Need to dial overseas numbers? Ask your admin to provision an International account. --- ### 8.3 Call-cancellation period Allows you to abort an accidental click-to-call. 1. Set a value between 0–30 seconds 2. Click a 📞 icon beside any number; a toast countdown appears 3. Click Cancel before the timer hits 0 to stop the call Example: With 20 s selected, you have a 20-second grace period ![](https://content.api.getguru.com/files/view/2a888417-9150-41c4-8111-65dbb73ee156) || Info Call cancellation period --- ### 8.4 Live-call notification Keeps you informed even when the Webcall window is hidden. 1. Prompt response — answer leads faster 2. No missed calls — pop-ups appear above all tabs 3. Enhanced productivity — you can work in other apps until a call arrives ||| Warning Disable only if you rely on another soft-phone or if Chrome notifications are muted by company policy. --- ### 8.5 CRM link to view customer details Lets agents open past interactions for the current caller in one click. Default template: ``` https://app.myoperator.com/logs?search={{phone}} ``` * Replace `{{phone}}` with the placeholder your CRM accepts * Example for Zoho CRM: `https://crm.zoho.com/crm/org12345/Contacts/search/{{phone}}` If `{{phone}}` is missing, the link will do nothing. ![](https://content.api.getguru.com/files/view/35739b1f-f62f-4458-a786-ae67435f5a81) --- ### 8.6 Re-sync account Use Re-sync whenever an admin switches your access mode: 1. Open Settings → click Re-sync 2. Wait for the success toast (“Permissions updated”) 3. Refresh any CRM tab to apply the new mode --- ## 9. When does the extension NOT work? * ❌ Extension is paused (plugin, domain, or URL) * ❌ You’re signed out / session expired * ❌ Browser mic permission is blocked * ❌ Admin revoked your Webcall or Click-to-Call right * ❌ Trying international calls from an Indian DID * ❌ Chrome Incognito without “Allow in Incognito” permission --- ## 10. Troubleshooting | Issue | Quick fix | | --- | --- | | No 📞 icons appear | Make sure the extension isn’t paused and you’re signed in | | Icon click does nothing | Disable the pop-up blocker for `*.myoperator.com` | | Can’t answer calls | Enable Live-call notification and allow Chrome notifications in the OS | | Audio problems | Check mic in `chrome://settings/content/microphone`; use a wired headset | | Wrong country code | Update the default country code to +91 or as needed | --- Keywords: MyOperator Chrome extension, click to call, live call notification, pause auto-detection, call cancellation timer, Webcall integration