> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://myoperator.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I install the MyOperator WhatsApp Connector on Shopify and link my verified WhatsApp number?

| Tip
Quick answer: Install the app from the Shopify App Marketplace via the Ecomm+ menu in your MyOperator panel, grant Shopify permissions, enter your store URL, authenticate with your MyOperator Company ID + API Token, then pick and verify the WhatsApp number you want to use. The whole flow takes about 5 minutes if you already have a verified WhatsApp Business Account (WABA).

## When should I use this guide?
Use it the very first time you connect a Shopify store to MyOperator so you can start sending automated WhatsApp messages for order updates, COD confirmations and abandoned-cart recovery.

---

## 1. Prerequisites checklist
| Item | Why do you need it |
| --- | --- |
| Active MyOperator account | Integration starts inside the panel |
| Verified WABA linked to MyOperator | Required to send official WhatsApp messages |
| Shopify Admin access | Lets you install apps and grant permissions |

---

## 3. Step-by-step installation

### 3.1 Start from MyOperator
1. Log in to your MyOperator panel.
2. Click Ecomm+ in the left menu.
3. You are automatically redirected to the Shopify App Marketplace listing for the MyOperator WhatsApp Connector.

![Redirection to the Shopify page](https://content.api.getguru.com/files/view/951ae86d-aad7-4ae2-b880-8eb729cb5610)

![Redirection to the Shopify page](https://content.api.getguru.com/files/view/67ac7310-ca03-4c22-ad15-e7683e4cca0d)

### 3.2 Install and grant permissions in Shopify
1. Click Install.
2. Shopify shows a permissions page—review and click Approve.
3. Shopify redirects you to the configuration page inside MyOperator.

### 3.3 Enter your Shopify store URL
* If the URL isn’t auto-fetched, type it in and click Submit.
* This creates a secure connection between your store and MyOperator.

![Enter your Shopify URL](https://content.api.getguru.com/files/view/7d3bde77-a895-4174-a3ba-2cdc4b091d56)

### 3.4 Authenticate your WABA
1. Enter your Company ID and WhatsApp API Token where prompted.
2. Click Verify to authenticate the API connection.

![Authentication of WABA functionalities](https://content.api.getguru.com/files/view/2beaea35-2046-4f7f-b505-91cd624bc62b)

### 3.5 Select and verify your WhatsApp number
1. A list of active WhatsApp numbers appears.
2. Choose the number you want Shopify to use.
3. Click Verify and Continue—the connector confirms the link.

![WhatsApp Number Selection and Verification](https://content.api.getguru.com/files/view/3309c5ad-a5e4-49ae-9ada-02d5fcee4896)

### 3.6 Review the configuration dashboard
* You land on a dashboard showing your connected store and WhatsApp number.
* Click Save if you make any changes.

![Configuration and management](https://content.api.getguru.com/files/view/95511b6e-1ee9-4e1f-9e26-5b7db9ad19fd)

---

## 4. When can the install fail?
* Unverified WABA — the app won’t authenticate without a verified WhatsApp Business number.
* Wrong Company ID or API Token — credentials must match those in your MyOperator account.
* Shopify permissions denied — the connector can’t work without the requested scopes.
* Skipping number verification — messages won’t be sent until at least one number is verified.

---

## 5. Next steps after a successful install
1. Create and approve the WhatsApp message templates you’ll need (order placed, cart reminder, COD, etc.).
2. Configure automation workflows in Ecomm+ → Workflow (see related article below).
3. Place a test order to confirm messages arrive on WhatsApp.

Keywords: MyOperator Shopify installation, WhatsApp connector setup, WABA authentication, Company ID, API token, verify WhatsApp number