How do I request deletion of my Heyo App account and all associated data?
⚡ Quick answer
Heyo users can delete their account in one of two ways:
- In-app: Profile → Settings → Delete Account → Confirm.
- Email: send a deletion request to support@myoperator.com
When should I use this guide?
Follow these steps whenever you want your Heyo account and related data permanently removed from the system.
1. Prerequisites
- You must have the Heyo mobile application installed and be able to log in, or
- Access to the email account registered with Heyo to contact support.
2. Delete your account in the Heyo app
- Open the Heyo mobile application.
- Go to Profile → Settings.
- Tap Delete Account.
- Pick your reason to delete.
- Confirm your request when prompted.
Screenshots showing the Heyo app deletion steps
3. Request deletion by email
If you prefer or cannot access the app, email support@myoperator.com with the subject - "Heyo App – Account Deletion Request."
Include:
- Your registered phone number or email address
- A brief statement requesting permanent deletion of your Heyo account.
4. What data gets deleted?
- Your Heyo profile information will be permanently removed.
- Call logs and chats configuration will be deleted.
- Associated account data will be removed from active systems.
5. Data retention notice
Data Retention: Once data is deleted, we can retain it (as per current policy).
6. Expected result & confirmation
After you confirm in-app or your email request is processed, Heyo will remove the data detailed above.
You will no longer be able to log in with the deleted account.
Updated on: 12/03/2026