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# How do I use WhatsApp “Coupon Code Templates” to send one-tap discount codes in MyOperator?

## Quick answer
Coupon Code Templates let you add a fixed "Copy Code" button to any Marketing message template. Customers tap once to copy the code (max 15 alphanumeric characters) and paste it at checkout—zero typing required.

## When should I use this guide?
Read on if you:

* Run promotions or discounts on WhatsApp, and
* Want customers to redeem codes with the least possible friction.

---

## 1. Who should use Coupon Code Templates?
* E-commerce stores — e.g., weekend "SALE25" codes
* Restaurants & food delivery — repeat order boosts like "TASTY10"
* Retail brands — launch offers such as "NEWLOOK"
* Service businesses (salons, gyms, etc.) — membership deals like "FIT2024"

The common goal: make redemption so easy the customer can’t resist.

---

## 2. Top benefits
* Higher redemption rates — one-tap copy removes memory or typing errors.
* More sales — frictionless discounts speed up purchase decisions.
* Cleaner, action-oriented messages — a visible button guides the user.
* One template, many codes — reuse the same template with different codes in live chat, campaigns, or API sends.

---

## 3. Step-by-step setup

### Step 1 — Create the template
1. Choose Marketing when creating a new message template.
2. Add a button ➜ select Copy Code.
3. Button text is fixed as "Copy Code."
4. Enter a placeholder coupon value; preview updates instantly.

### Step 2 — Send with a live code
| Channel | Where you enter the real code |
| --- | --- |
| Live chat | Agent is prompted before sending (e.g., type "SAVE15"). |
| Campaign | During campaign setup, you can assign a unique code per CSV row. |
| API | The developer passes the code in the API request payload. |

### Visual flow
![](https://content.api.getguru.com/files/view/3f002f2d-b029-4c1f-8d36-fbc90ec24b6d)

*Alt-text: Sequence diagram showing agent choosing template, customer copying code, and pasting at checkout.*

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## 4. Rules & limitations
| Rule | Detail |
| --- | --- |
| Template category | Only available in Marketing templates. |
| Button text | Always "Copy Code" (non-editable). |
| Code format | Up to 15 alphanumeric characters; no special symbols. |
| Quantity | One Copy Code button per message template. |

## When it won’t work
Attempting to add the button to a Utility template or inserting multiple Copy Code buttons will not be allowed.

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Keywords: WhatsApp coupon code template, Copy Code button, promotional messages, marketing template, one-tap discount