> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://myoperator.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How much does it cost to buy a DID in MyOperator, and how can clients purchase DIDs from multiple locations for outgoing calls? # DID Pricing, Billing, and Examples | Tip Expect two charges per DID: a one-time setup fee of Rs 1,000 and a monthly rental of Rs 200. Taxes are additional. Buying in bulk, choosing vanity numbers, or purchasing mid-cycle can change the total—see details below. ## When should I use this guide? Read on if you want to: * Budget for a new DID * Compare single vs. bulk purchases * Understand proration, renewals, and edge-case fees before clicking "Confirm" in the dashboard --- ## 1. DID Pricing (Single & Bulk) ### 1.1 Price components | Charge type | Amount (per DID) | When billed | | --- | --- | --- | | Setup fee | Rs 1,000 (one-time) | Immediately on purchase | | Monthly rental | Rs 200 | First bill cycle + every renewal | | Taxes & statutory fees | As per jurisdiction | Added to each invoice | || Info If you delete an existing DID and then purchase a new one, the one-time setup cost (Rs 1,000) applies again. Example: Changing a purchased DID from Noida to Bangalore requires buying a new Bangalore DID, billed at Rs 1,000 + GST. --- ### 1.2 Cost calculator * Single DID, Month 1: `Rs 1,000 setup + Rs 200 rental = Rs 1,200 (+ taxes)` * Bulk (n DIDs), Month 1: `(Rs 1,000 + Rs 200) × n = Rs 1,200 × n (+ taxes)` * From Month 2 onward: `Rs 200 × n (+ taxes)` Copy-paste formula: ``` 1 Total_Month1 = 1200 * 2 Total_Month2+ = 200 * ``` --- ### 1.3 Where to see the price before you buy 1. Dashboard → Manage → DIDs → Add New. 2. Filter by region/prefix and select a number. 3. Review the setup fee, rental, and tax line on the confirmation pop-up. 4. Click Confirm only if the total matches your budget. --- ### 1.4 Billing & renewals * Setup fee is charged once at purchase; rental is billed every month. * First-month rental may be prorated if your account bills on calendar months. * Releasing a DID stops future rental; the current billing period is not refunded. * Invoices/receipts: Dashboard → Billing → Invoices. --- ### 1.5 Edge cases—when prices change * Compliance/KYC: Some regions need documents; fees appear only after approval. * Vanity or premium numbers: Higher setup and/or rental fees apply. * Bulk-purchase discounts: Available for large orders—request a quote. * Port-in vs. buy: Porting an existing number follows a separate fee table. * Usage charges: Call minutes, recordings, and add-ons are billed separately. --- ### 1.6 Examples | Scenario | Month 1 total | Month 2 onward | | --- | --- | --- | | 1 DID | Rs 1,000 + Rs 200 = Rs 1,200 (+ taxes) | Rs 200 (+ taxes) | | 5 DIDs | (Rs 1,200 × 5) = Rs 6,000 (+ taxes) | Rs 200 × 5 = Rs 1,000 (+ taxes) | | Mid-month buy* | Rs 1,000 + prorated rental | Rs 200 (+ taxes) | * Prorated rental depends on purchase date and your billing cycle. --- ### 1.7 Troubleshooting Common questions: * Price for my region is blank: Number out of stock or KYC pending—open a ticket. * Charged but DID inactive: Check Provisioning status; attach invoice in ticket. * Invoice higher than expected: Review taxes, proration, or add-ons.