Articles on: MyOperator

How much does it cost to buy a DID in MyOperator, and how can clients purchase DIDs from multiple locations for outgoing calls?

DID Pricing, Billing, and Examples


Tip Expect two charges per DID: a one-time setup fee of Rs 1,000 and a monthly rental of Rs 200. Taxes are additional. Buying in bulk, choosing vanity numbers, or purchasing mid-cycle can change the total—see details below.


When should I use this guide?


Read on if you want to:


  • Budget for a new DID
  • Compare single vs. bulk purchases
  • Understand proration, renewals, and edge-case fees before clicking "Confirm" in the dashboard



1. DID Pricing (Single & Bulk)


1.1 Price components


Charge type

Amount (per DID)

When billed

Setup fee

Rs 1,000 (one-time)

Immediately on purchase

Monthly rental

Rs 200

First bill cycle + every renewal

Taxes & statutory fees

As per jurisdiction

Added to each invoice


Info If you delete an existing DID and then purchase a new one, the one-time setup cost (Rs 1,000) applies again. Example: Changing a purchased DID from Noida to Bangalore requires buying a new Bangalore DID, billed at Rs 1,000 + GST.



1.2 Cost calculator


  • Single DID, Month 1: Rs 1,000 setup + Rs 200 rental = Rs 1,200 (+ taxes)
  • Bulk (n DIDs), Month 1: (Rs 1,000 + Rs 200) × n = Rs 1,200 × n (+ taxes)
  • From Month 2 onward: Rs 200 × n (+ taxes)


Copy-paste formula:

1 Total_Month1 = 1200 * <number_of_DIDs>
2 Total_Month2+ = 200 * <number_of_DIDs>



1.3 Where to see the price before you buy


  1. Dashboard → Manage → DIDs → Add New.
  2. Filter by region/prefix and select a number.
  3. Review the setup fee, rental, and tax line on the confirmation pop-up.
  4. Click Confirm only if the total matches your budget.



1.4 Billing & renewals


  • Setup fee is charged once at purchase; rental is billed every month.
  • First-month rental may be prorated if your account bills on calendar months.
  • Releasing a DID stops future rental; the current billing period is not refunded.
  • Invoices/receipts: Dashboard → Billing → Invoices.



1.5 Edge cases—when prices change


  • Compliance/KYC: Some regions need documents; fees appear only after approval.
  • Vanity or premium numbers: Higher setup and/or rental fees apply.
  • Bulk-purchase discounts: Available for large orders—request a quote.
  • Port-in vs. buy: Porting an existing number follows a separate fee table.
  • Usage charges: Call minutes, recordings, and add-ons are billed separately.



1.6 Examples


Scenario

Month 1 total

Month 2 onward

1 DID

Rs 1,000 + Rs 200 = Rs 1,200 (+ taxes)

Rs 200 (+ taxes)

5 DIDs

(Rs 1,200 × 5) = Rs 6,000 (+ taxes)

Rs 200 × 5 = Rs 1,000 (+ taxes)

Mid-month buy*

Rs 1,000 + prorated rental

Rs 200 (+ taxes)


  • Prorated rental depends on purchase date and your billing cycle.



1.7 Troubleshooting


Common questions:


  • Price for my region is blank: Number out of stock or KYC pending—open a ticket.
  • Charged but DID inactive: Check Provisioning status; attach invoice in ticket.
  • Invoice higher than expected: Review taxes, proration, or add-ons.

Updated on: 10/03/2026