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How much time does WhatsApp take to approve a template message?

Most WhatsApp Business templates are reviewed and approved within a few minutes, but Meta officially allows up to 24 hours. Approval time depends on your template’s content, media type, and compliance with WhatsApp’s Business & Commerce Policies.



📊 Average Approval Times by Template Type


Message Type

Typical Review Time

Notes

Text-only

Few minutes – 12 hrs

Usually fastest to approve

Image-based

Few minutes – 24 hrs

Media checks may slightly delay approval

File (PDF, DOC)

Few minutes – 24 hrs

Content is scanned for compliance

Video

1 hr – 24 hrs

Often slowest due to manual/media checks


Tip : Text-only templates typically pass review fastest, while video and file-based ones may need additional human checks.



✅ How to Check Template Status


Once submitted, each template will display one of the following statuses in your WhatsApp Business dashboard:


  • Pending → Under review by Meta
  • Approved (Green) → Ready to use immediately
  • Rejected (Red) → Includes rejection reason; edit and resubmit
  • Paused → Temporarily disabled due to quality issues or policy violation



⚠️ Why Might Approval Take Longer or Get Rejected?


  • Spammy formatting (ALL CAPS, excessive symbols/emojis)
  • Promotional wording in the wrong category (e.g., offer inside Utility template)
  • Links that look suspicious or don’t match your verified business domain
  • Violations of Meta’s Business Policy or Commerce Policy



🧭 What to Do If It’s Delayed Over 24 Hours


  1. Review the content for compliance issues.
  2. Ensure placeholders (e.g., {{1}}, {{2}}) are formatted correctly.
  3. Contact your BSP (Business Solution Provider) or Meta Support if still pending.



💡 Pro Tip


Tip : Always test templates with realistic sample values (e.g., names, order IDs, links) before submission. Templates with missing or placeholder-like values (e.g., "test", "123") are more likely to be delayed or rejected.




Updated on: 22/09/2025