Articles on: MyOperator

How to recharge your account from MyOperator panel using billing option?

Quick answer — You can easily recharge your MyOperator account balance through the Billing section in your dashboard. Follow these steps:



Step-by-Step Guide


  1. Log in to Dashboard


  1. Navigate to the Billing Section
  • From the left-hand sidebar, click Billing.


  1. Open the "Payments" tab
  • View your current balance and recharge history.
  • Enter Recharge Amount
    • Type in the amount you wish to add to your account.


  1. Click "Pay Now"
  • Select the Pay Now button under the Payment section.


  1. Choose a Payment Method
  • Options include Credit/Debit Card, UPI, Net Banking, or Wallets.


  1. Complete the Payment
  • Follow secure on-screen instructions to finalise your payment.


  1. Confirmation
  • Your balance updates instantly upon success.
  • You’ll also receive an email receipt.


Recharging account


Payment options



What You’ll See in Billing


Section

Description

Current Balance

Shows your available credits (₹).

Recharge History

Displays previous payments with date and method.

Invoice Downloads

Provides GST-compliant receipts in PDF format.



Expected result & confirmation


  • Invoice status changes to Paid within 60 seconds (online methods) or once funds settle (offline).
  • A payment‑received email arrives in your admin inbox.
  • Services remain uninterrupted, or—if previously suspended—are reactivated within 15 minutes.




Missed‑payment timeline & consequences


Day

Action

0 (Due date)

Invoice turns Overdue; first reminder email.

Day 7

SMS + email reminders.

Day 15

Outbound calls blocked; inbound continues.

Day 30

Service suspension: all numbers inactive, dashboards locked.

Day 60

Data archived; recovery fee applies.

Day 90

Data permanently deleted.



Troubleshooting


  • Recharge not reflecting? Wait up to 10 minutes, then refresh the dashboard.
  • Transaction failed? Try a different method or contact support@myoperator.com.
  • Need an invoice? Go to Billing > Invoices > Download PDF.



Pro Tips


Tip

Enable Auto-Pay in Billing > Recurring Payment Setup to prevent interruptions.

Set a Low Balance Alert in your dashboard for reminders.



Need Help?


For billing or payment issues, contact MyOperator Support at support@myoperator.com or use the in-app chat.

Updated on: 27/11/2025