Articles on: MyOperator

What do I receive as a MyOperator technology partner?

Table of contents


  1. Quick answer (one line)
  2. Full list of partner benefits (at a glance)
  3. Technical benefits — developer & integration pack
  4. Commercial & go-to-market benefits
  5. Support, SLAs and partner success resources
  6. Cost & commercial models (what’s free vs paid)
  7. How to claim these benefits — step-by-step (copy-paste)
  8. Typical onboarding timeline & deliverables
  9. Success metrics & recommended KPIs
  10. Common questions & edge cases
  11. What we expect from partners
  12. Sample partnership agreement highlights (copy-paste)
  13. Troubleshooting & escalation
  14. Related resources & contact


1. Quick answer


As a MyOperator Technology Partner you get sandbox APIs, priority technical support, co-marketing and partner listing, access to pilot features, lead referrals (select tiers), and flexible commercial options (referral, revenue share, white-label).


2. Full list of partner benefits (at a glance)


  • Technical: sandbox environment, API docs, SDKs, webhooks, sample code, test numbers.
  • Commercial: partner listing, referral fees, revenue share options, white-label pricing.
  • GTM & Marketing: co-branded campaigns, case studies, joint webinars, PR support.
  • Support & Ops: dedicated partner manager, priority engineering support, onboarding playbook.
  • Product: early access to features, beta programs, roadmap input sessions.
  • Startups: onboarding credits and accelerated evaluation pathway.


3. Technical benefits — developer & integration pack


Included immediately after acceptance:


  • Sandbox account & test numbers. Full API access for dev/testing.
  • API documentation & SDKs. REST endpoints, WebSocket/RTC guidance, and mobile SDKs.
  • Sample apps & code snippets. Click-to-call, IVR flows, webhook handlers.
  • Integration checklist. Security checklist (OAuth/keys, webhooks, IP allowlist).
  • Priority technical review. One integration review session with an engineer.


Copy-paste sample call API (developer-ready):


curl -X POST "https://api.myoperator.com/v1/calls" \
  -H "Authorization: Bearer <API_KEY>" \
  -H "Content-Type: application/json" \
  -d '{
    "from": "+911234567890",
    "to": "+919876543210",
    "callback_url": "https://yourapp.com/webhooks/call"
  }'


4. Commercial & go-to-market benefits


  • Partner directory listing. Featured on MyOperator partner page with logo and brief.
  • Lead sharing (select tiers). Qualified referrals based on fit and geography.
  • Co-marketing budget / support. Joint webinars, emailers, and social promotion (based on program tier).
  • Revenue models: referral fee, revenue share percent, or white-label wholesale pricing.
  • Case study and PR support for successful integrations.


5. Support, SLAs and partner success resources


  • Dedicated partner manager assigned at onboarding.
  • Priority engineering support during integration (SLA: response within 48 hours for priority tickets).
  • Partner portal with onboarding docs, ticketing, and health dashboard.
  • Quarterly business reviews (QBRs) for named partners.


6. Cost & commercial models (what’s free vs paid)


  • Free: Joining the program, sandbox access, basic docs, and partner listing (default).
  • Paid/conditional: Paid tiers for lead sharing, co-marketing budgets, or white-label pricing (depends on volume and contract).
  • Revenue share & referral: Paid out monthly or quarterly per agreement.


Info

There is no mandatory joining fee for standard technology partners unless you select a paid reseller/white-label model.


7. How to claim these benefits — step-by-step (copy-paste)


  1. Apply here: https://myoperator.com/technology-partner (copy-paste).


  1. Include this application template (copy-paste into the form or email):


Company: <Company name>
Product: <Product name and URL>
Primary use case: <Support/Sales/Marketing>
Technical contact: <Name, email, phone>
Preferred commercial model: <Referral/RevShare/White-label>


  1. After acceptance you will receive: partner manager contact, sandbox credentials, and onboarding pack.


  1. Schedule the integration review and QBR within 30 days of onboarding.


Partner ops contact (copy-paste): partner-ops@myoperator.com


8. Typical onboarding timeline & deliverables


  • Day 0–3: Application review and acceptance.
  • Day 4–10: Partner agreement signed and POC planning call.
  • Week 2: Sandbox credentials, API docs, and integration checklist provided.
  • Week 3–6: Integration build + staging validation.
  • Week 6–8: Production enablement, partner listing, and first co-marketing activity.


Deliverables: API keys, integration test report, co-marketing brief, partner listing assets.



  • Integration activation rate (% partners who reach production).
  • Time-to-first-call (days).
  • Partner-sourced revenue (ARR) and # of co-sold customers.
  • Lead conversion rate for referred leads.
  • Integration uptime & SLA compliance for partner accounts.


10. Common questions & edge cases


  • Q: Do I need to pay to join? A: No for standard tech partners. Paid tiers exist for expanded benefits.
  • Q: Are API rate limits flexible? A: Yes — enterprise partners can request quota increases.
  • Q: Can I white-label the solution? A: Subject to agreement and minimums.
  • Edge case: Partners with legacy on-prem products may need middleware for webhook handling.


11. What we expect from partners


  • Clear POC goals and a technical contact.
  • Joint GTM commitments for co-marketing tiers (e.g., 1 webinar or 2 case studies per year).
  • Compliance with branding & usage guidelines for co-branded materials.


12. Sample partnership agreement highlights (copy-paste)


Term: 12 months (auto-renew unless cancelled)
Commercial: Referral fee X% or revenue share Y% (as per SOW)
Support: Priority support during integration; standard SLA thereafter
Co-Marketing: Joint campaign commitments per selected tier
Termination: 30 days' written notice; outstanding commissions payable within 60 days


13. Troubleshooting & escalation


Common issues & fixes:


  • No sandbox access: Confirm accepted partner email and check spam; escalate to partner-ops@myoperator.com.
  • Integration failing: Provide request ID, timestamp, and sample payload; tag ticket as priority:partner.
  • Co-marketing delays: Provide asset approvals and schedule; escalate to your partner manager.


Escalation path: Partner manager → Head of Partnerships → VP Partnerships.




Suggested internal links to add:


  • Partner tiers & benefits (detailed page)
  • Case studies & partner directory
  • How revenue sharing works (calculator)

Updated on: 11/09/2025