> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# What is a WhatsApp official Business Account?

|| Info
⚡ Quick answer: A WhatsApp Official Business Account (OBA) is a verified business profile on WhatsApp that displays a green checkmark badge next to your business name. This badge appears in customer chats even if your number is not saved, ensuring higher trust and authenticity.

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## Key Features of an OBA

* Green Checkmark Badge → Verified by Meta (WhatsApp’s parent company).
* Always Visible Business Name → Your brand name replaces the phone number in all chats.
* Enhanced Customer Trust → Reduces spam concerns and reassures customers.

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## OBA vs. Standard Business Account

| Feature | Standard Business Account | Official Business Account (OBA) |
| ---- |
| Business name in chats | ❌ Only if the number is saved | ✅ Always visible |
| Green badge | ❌ Not available | ✅ Displayed beside brand name |
| Customer trust level | ⚠️ Moderate | ✅ High |
| Meta verification required | ❌ No | ✅ Yes |

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## How to Get an OBA

To apply for an Official Business Account, your business must:

1. Be registered with the WhatsApp Business API (through a provider like MyOperator).
2. Complete Facebook Business Verification.
3. Maintain a public brand presence (official website, social media, consistent branding).
4. Request OBA approval through your Business Solution Provider (BSP).

||| Warning
Approval is subject to Meta’s review and is not guaranteed.

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## What You Can Expect

* Stronger branding → Your verified business identity is shown in all chats.
* Higher engagement → Customers are more likely to open and respond.
* Spam protection → Differentiates your number from unverified senders.

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## Need Help?

For OBA setup and support, contact MyOperator Support at [support@myoperator.com](mailto:support@myoperator.com) or use the in-app chat.