Articles on: MyOperator

Would I need to continue paying my regular postpaid bills after transferring the ownership to MyOperator?

Do I still need to pay my previous telecom provider after transferring to MyOperator?


No. Once your number ownership is transferred to MyOperator, you no longer need to pay postpaid bills to your previous telecom provider (Airtel, Jio, VI, etc.). MyOperator becomes your official telecom service provider and takes over all billing responsibilities.



What Changes After the Transfer?


Service Aspect

Before Transfer

After Transfer to MyOperator

Who bills you?

Airtel, Jio, VI, etc.

MyOperator

SMS / Calls from phone

Fully available

Restricted (see notes below)

WhatsApp usage

OTP-based via SIM

Still possible

Invoices & Plans

From telecom operator

From MyOperator dashboard



Important Notes


Warning : Clear dues first: Make sure to settle any outstanding bills with your old provider before requesting the transfer.


  • SMS and WhatsApp after transfer:
  • Standard SMS from the SIM is restricted.
  • In-app SMS and WhatsApp remain available through MyOperator’s telecom-grade dashboard.
  • Invoices and usage history will shift entirely to MyOperator’s system after the port.



What You Can Expect


  • A single billing system managed inside the MyOperator dashboard.
  • Ongoing support through MyOperator’s customer care for telecom services.
  • No double billing — you won’t receive invoices from both providers.






Need Help?


If you face issues during transfer or billing after the switch, please contact MyOperator Support at support@myoperator.com or via the in-app chat.

Updated on: 20/09/2025